<p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">来源:&nbsp;新浪网&nbsp;&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;&nbsp;</span><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">广东公布<span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">2010</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">年十大消费潜规则(转载)</span></span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> &nbsp;&nbsp;<span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">1&nbsp;&nbsp;</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">参团旅游被</span><span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">“</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">曲线加价</span><span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">”</span></span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> 旅行社以较低价吸引游客参团,但安排较长时间到指定商店购物,还要求游客参加自费项目。</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> 点评:省旅游质监局负责人表示,对游客的购物次数有明确规定,自费项目游客自愿参加。违反的旅行社将被责令整改,或处以<span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">2</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">万元罚款。</span></span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> <span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">2&nbsp;&nbsp;</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">高速公路低速通行照常收费</span></span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> 部分高速公路因维修保养等原因只能低速通行,却仍按照高速公路标准收费。</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> 点评:广东大同律师事务所的律师朱永平认为,把马路当成消费品立法,就会变得简单很多。</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> <span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">3&nbsp;&nbsp;</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">电信用户业务</span><span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">“</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">被开通</span><span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">”</span></span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> <span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">SP</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">未经消费者同意擅自开通相关收费服务。</span></span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> 点评:广东踔厉律师事务所律师田子军认为解决方式有三:一要从电子系统中解决;二要从电子签名上落实;三是消费者要维护自己的权益。</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> <span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">4&nbsp;&nbsp;</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">非现场购物</span></span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> 网络、电视购物等由快递公司送货上门,消费者必须先签收后才能开包验货,维权难度增大。</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> 点评:田子军称,按合同法应先验货后签收,消费者没验货就签名,货物有问题司法很难解决。</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> <span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">5&nbsp;&nbsp;</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">不满意就退货谈何容易</span></span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> 以<span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">“</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">免费试用,不满意退款</span><span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">”</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">诱导消费者购买商品,设置苛刻条件让消费者交钱容易退款难。</span></span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> 点评:广东格林律师事务所律师周群建议,面对这种天上掉馅饼的事,消费者不要贪便宜试用。</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> <span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">6&nbsp;&nbsp;</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">酒楼、餐馆变相拒绝开发票</span></span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> 部分酒楼、餐馆以发票刚好用完等借口拒开发票;或如要发票则要求补税、取消打折等。</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> 点评:周群表示,开发票是商家的义务,商家不开发票就拒绝付款,或拨打<span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">12633</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">向当地的税务机关投诉。</span></span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> <span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">7&nbsp;&nbsp;</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">出租车不打表漫天要价</span></span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> 出租车不按计价表收费,特别是在节假日、上下班高峰期等特殊时段,客运站附近等特殊地点。</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> 点评:广东正大联合律师事务所的律师李瑾表示,司机拒绝打表消费者可拒绝付钱。</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> <span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">8&nbsp;&nbsp;</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">打折产品不带三包?</span></span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> 特价商品不退换,赠品不<span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">“</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">三包</span><span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">”</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">。</span></span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> 点评:李瑾表示,除非商家明示消费者,该产品是因存在瑕疵才导致折扣,否则商家的其他声明无效。</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> <span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">9&nbsp;&nbsp;</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">有价消费券过期作废</span></span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> 商场和通信运营商的各种消费券或充值卡,只在一定时间范围内有效,过期只能作废。</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> 点评:黄志邦建议,发券单位应告知消费者消费券期限到了可以退钱,若发券单位拒绝退款,消费者可保留凭证向消委会投诉。</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> <span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">10&nbsp;&nbsp;</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">汽车</span><span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">4S</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">店</span><span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">“</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">绑架</span><span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">”</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">车主</span></span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> 车主一旦将汽车送往<span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">4S</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">品牌店以外的汽修店维修或保养,厂家则声称不再承担保修责任。</span></span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px"> 点评:广东合邦律师事务所的律师黄志威认为,厂家既然承诺维修就应兑现,不能因车主在该品牌<span style="FONT-FAMILY: Times New Roman; FONT-SIZE: 20px">4S</span><span style="FONT-FAMILY: 宋体; FONT-SIZE: 20px">店以外的汽修店进行了维修或保养,就自行免除这种义务。</span></span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p style="LINE-HEIGHT: 2em; MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><span style="FONT-FAMILY: &#39;Times New Roman&#39;; FONT-SIZE: 20px">&nbsp;</span></p><p></p>